Yoga class terms & conditions

See this page for live online yoga class, in-person yoga class, private 1-2-1 yoga class and workshop/course/event, terms and conditions.

Also see:
Yoga retreat terms and conditions page
On-demand terms and conditions page

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General terms and conditions

All payments for classes are accepted by Power Flow Yoga on behalf of the teacher conducting the class.

Power Flow Yoga will not tolerate disruption in a class or workshop, which is considered to interfere with other students experience. Such interference could result in the offender/s being removed from a class or workshop without a refund.

Power Flow Yoga will not tolerate any form of harassment or discrimination on the basis of gender, race, creed, colour, ethnicity, national origin, religion, ancestry, sex, sexual orientation, age, military or veteran’s status, marital or familial status, disability or handicap.

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Live online yoga class T&C’s

Live online booking

It is important to book a live online yoga class at least one hour before a class is due to start. If a class receives no bookings it could cancel. 

Please make sure you test your zoom link at least 30 minutes before a class is due to start. After this time it’s likely the teacher will not see your communication to offer help.

Live online drop-in cancellation

If a live online class is cancelled by us, and you have booked. We will either offer a full refund or hold your drop-in credit for you to use for another class time convenient to you. Drop-in bookings are non-refundable but are transferrable to friends.

Up to 1 hour – If you cancel a live online class up to one hour before a class is due to start. Your booking is transferrable to any other live online class within 28 days of the initial booking. If a class is not booked with 28 days the drop-in fee will be forfeited.

Less than 1 hour – If you cancel a live online class less than one hour before a class is due to start the drop-in fee will be forfeited.

No show – If you do not turn up to class the drop-in fee will be forfeited.

Live online 4/8 class pass

All class passes are cheaper to encourage a regular practice and have an expiration date of 28 days. It is your responsibility to book classes within the validity of the class pass. Any class pass credits not used are lost once the class pass expires. Class passes are non-refundable & non-transferable.

Live online 4/8 class pass cancellation

If a live online class is cancelled by us, and you have booked with an active class pass. We will extend your live online pass an extra 7 days.

Up to 1 hour – If you cancel a live online class up to one hour before a class is due to start. Your booking is transferrable to any other live online class within the validity of your class pass. 

Less than 1 hour – If you cancel a live online class less than one hour before a class is due to start the class will count as one credit from your class pass.

No show – If you do not turn up to class, the booked class will count as one credit from your class pass.

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In-person class T&C’s

All reservations made for classes will be held until 5 mins before the designated class start time. After this time, spaces will be released to the waiting list.

In-person cancellation

Up to 4 hours – If you cancel an in-person class up to four hours before a class is due to start. Your booking is transferrable to any other in-person class within 28 days of the initial booking. If a class is not booked with 28 days the drop-in fee will be forfeited.

Less than 4 hours – If you cancel an in-person class less than four hours before a class is due to start the drop-in fee will be forfeited.

No show – If you do not turn up to class the drop-in fee will be forfeited.

 

Private 1-2-1 class T&C’s

If a private 1-2-1 class is cancelled by us you will be offered another opportunity to book regardless of any time restrictions your deal may include.

Private 1-2-1 cancellation

Up to 24 hours – If you cancel a private 1-2-1 class up to 24 hours before a class is due to start. You can re-book another session at a time that is mutually convenient to you and the teacher, or hold credit to spend on any other services Power Flow Yoga provides.

Less than 24 hours – If you cancel a private 1-2-1 class less than 24 hours before a class is due to start the 1-2-1 fee will be forfeited.

No show – If you do not turn up to class the 1-2-1 fee will be forfeited.

 

Workshop/Course/Event T&C’s 

(excluding yoga retreats)

If a workshop, course or event is cancelled by us, ticket holders will be offered either a refund or the option of being transferred onto an alternative workshop, course or event. Once you have committed to a workshop, course or event it is your responsibility to attend the scheduled number of sessions.

Workshop/Course/Event cancellation

Up to 28 days – If you cancel a workshop, course or event more than 28 days before the start date we will provide a full refund, less a 10% admin fee.

Less than 28 days – If you cancel a workshop, course or event less than 28 days before the start date no refund will be given unless your place can be filled from a waiting list. If your place is filled we will provide a full refund, less a 20% admin fee.

No show – If you do not turn up to a workshop, course or event no refund will be given.