Video playback issues

The first step is to make sure you are using our suggested browser Google Chrome. Please use Chrome for seamless video interaction. If you do not have Chrome click here to download and instal: www.google.com/chrome

If you still experience playback issues please take the below steps:

1. First check your internet speed or go closer to the router.

2. Make sure the playback quality is set to auto, or a lower resolution.

 

Video stops playing

If the video stops playing with a spinning wheel and will not progress:

1. Take note of the time the class stopped (e.g. 22:05).

2. Exit the class and refresh the web page.

3. Go back to the class and play from the point it stopped.

4. If you still have problems try using a different browser, Chrome is recommended.

Please report all issues to Power Flow Yoga using the support email in your booking confirmation or contact us.